Effective Date: 1 May, 2026

Welcome to Sachin Masale. By accessing or using our website, you agree to follow the terms and conditions listed below. Please read them carefully before placing an order.

1. Use of Website

By using this website, you agree that:

• You are using it for lawful purposes only.

• You will not misuse the website or interfere with its operation.

• You will provide accurate and complete information when placing an order or contacting us.

2. Products and Information

We try to keep all product details, descriptions, images, prices, and availability accurate and updated. However, small differences in packaging, color, or labeling may occur.

3. Orders

When you place an order on our website:

• You agree that the details provided by you are correct.

• Your order may be accepted, rejected, or cancelled depending on product availability or other reasons.

• We reserve the right to refuse any order if needed.

4. Pricing

All prices listed on the website are subject to change without prior notice. Prices may vary based on product type, pack size, taxes, delivery charges, and offers.

5. Payment

Payments must be made through the available payment methods on the website. Orders may not be processed until payment is successfully completed, where applicable.

6. Delivery

We aim to dispatch orders within a reasonable time, but delivery timelines may vary based on location, courier service, weather, or other conditions beyond our control.

7. Returns and Refunds

Return and refund requests will be handled according to our Return Policy, if available. Certain products such as food items, spice products, or opened packs may not be eligible for return unless damaged or defective.

8. Intellectual Property

All content on this website, including text, images, logo, branding, product descriptions, and design, belongs to Sachin Masale and may not be copied or used without permission.

9. Limitation of Liability

Sachin Masale is not responsible for any direct or indirect loss resulting from the use of our website, product misuse, delay in delivery, or technical issues beyond our control.

10. Third-Party Services

We may use third-party services such as payment processors, delivery partners, and hosting providers. Their terms and policies may apply in addition to ours.

11. Changes to Terms

We may update these Terms and Conditions at any time. The updated version will be posted on this page, and continued use of the website means you accept the changes.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact:

Sachin Masale
Email: support@sachinmasale.com
Phone: +919359590101
Address: Plot No. D-35, D-36, FOUNDRY NAGAR, AGRA, Nagar Nigam Food Safety Zone 01, Agra, Uttar Pradesh-282006